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Facilitating and Mediating Organizational and Community Meetings

The Community Building Institute provides facilitation and mediation services in a wide array of settings. CBI President, William Potapchuk, brings an energetic and lively presence to meetings where he helps participants engage in constructive dialogue, often with the goal of finding practical, synergistic agreements.

Potapchuk has facilitated groups ranging in size from a half dozen to several hundred. His wide-ranging knowledge of urban and community issues helps groups dig below the surface in ways that build a shared understanding of the issues, the challenges, and the opportunities. Many of the groups with which Potapchuk has worked engage diverse participants who have not had a history of positive interaction. His style and approach helps break down barriers and build relationships.

Potapchuk also serves as a mediator in contentious situations. Mediation has grown in popularity as a proven and effective way to resolve conflicts and build agreements. The mediation process helps participants understand the root causes of their conflicts and then work together in creating shared solutions. CBI helps organizations and communities that are currently experiencing conflict as well as design or improve their current dispute resolution processes.

Why Choose CBI?

CBI brings an approach to mediation and facilitation that combines the theoretical with the practical, the relationships and the task, and a directive approach with a soft touch. Combined with extensive experience across virtually any community issue, CBI can help groups achieve results. In addition, Potapchuk has academic and applied backgrounds in conflict resolution that can be the focus of the work or subtly infused into situations where there are underlying conflicts.

With Whom Have We Worked?

Past projects of CBI's President include:

The Wingspread Conference

Potapchuk facilitated a weekend long retreat in Racine, Wisconsin for elected leaders and senior staff from the American Association of School Administrators, National League of Cities, the International City/County Managers Association, the National Association of Counties, the National Association of Towns and Townships and the National School Board Association. The meeting led to a collaborative agreement to support a six organization collaborative, the Local Governance Council for Children and Youth.

City of Baltimore’s Local Management Board

In 1997, Potapchuk served as lead facilitator for a series of retreats for the Local Management Board (LMB) of Baltimore. The retreats led to a reshaping of board membership and strengthened linkages with other entities supporting systems reform in the human services arena for children, youth, and families.

National League of Cities Urban Poverty, Economic Development, and Cities Project 

Served as lead facilitator and co-trainer for three technical assistance roundtables in Charlotte, Cleveland, and Oakland. Each roundtable included 6-13 person teams from three to six cities. Efforts focused on developing linkages between poverty reduction activities and economic development programs.

Loudoun County (VA) Zoning Ordinance Development

Served as facilitator for an intensive effort to build consensus on a new zoning ordinance for Loudoun County. Effort occurred at a time when there were intense growth pressures and significant citizen activity both for and against additional growth. The consensus building process was initiated after a contentious three-night public hearing with over 1,000 citizens. The effort concluded with consensus of a citizen committee on a 500+ page new zoning ordinance that included overlay zones to protect the environment, streamlined procedures for developers, improved citizen notification procedures, and new "neo-traditional" zones to encourage compact development in hamlets and villages. Potapchuk's tasks included facilitation of a weekly meeting for one year, managing the agenda, preparing meeting summaries for every meeting, and conducting over 30 public involvement sessions which offered an opportunity for citizens not on the task force to participate and review draft language.

Durham City - Durham County (NC) School Merger Process

Served as lead facilitator of a fifteen person team that facilitated the work of an 82 member citizen task forces considering how to improve public education and whether to merge the city and county school districts in Durham, NC. Effort included designing the process for the task force, facilitating early task force meetings, providing coaching and guidance to other members of the facilitation team, and coaching the chair of the task force. The task force produced a 105-page consensus document that included recommending steps toward merger. The school districts merged after a community-wide referendum several years later.

Missouri Psychologists Association

Facilitated a conference of the Missouri Psychologists Association convened to rework Missouri's licensing requirements for psychologists. Group consensus led to immediate passage of new legislation and large growth in the Association's membership.

Lucas County (OH) Multi-Disciplinary Team

Facilitated a daylong planning retreat for members of the Multi-Disciplinary team who seek to coordinate their efforts in the investigation and prosecution of child sexual abuse. Members reshaped their case management procedures, strengthened working relationships, and began to address numerous "systems" issues.

Over-the-Rhine, Cincinnati (OH) Neighborhood Improvement Task Force

Facilitated the development of $10 million improvement plan for a historic and economically depressed neighborhood immediately adjacent to downtown Cincinnati. Neighborhood leaders had highly conflictual relations with City Hall and had been profiled on the TV news show "60 Minutes" in a feature on neighborhood activism. Mediated extensive and occasionally rancorous negotiations over a development plan for the neighborhood. A consensus document was developed that was adopted by City Council. As of fall 1992, this document was still the guiding plan for development efforts.

Potapchuk also has facilitated numerous planning meetings, focus groups, and work sessions for clients such as the National League of Cities, International City/County Management Association, US Department of Housing and Urban Development, National Association of Counties, and Maryland Office of Children, Youth, and Families, among others.

 

 

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Copyright © 1999 Community Building Institute
Last modified: November 14, 1999